Privacy Policy
Last Updated: May 26, 2025
This Privacy Policy describes how SafeBlock Solutions LLP ('Company,' 'we,' 'us,' or 'our') collects, uses, and protects your personal information when you use the V2A mobile application ('V2A,' 'App,' or 'Service'). V2A is an online marketplace that enables individuals to buy and sell used products in a transparent and trustworthy manner.
By using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use the Service.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have defined meanings as outlined in this policy. The definitions apply whether the words appear in singular or plural form.
Definitions
- Account: A unique account created for You to access our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with the Company.
- Application: V2A, the mobile application provided by the Company for buying and selling used products.
- Company: SafeBlock Solutions LLP, registered in Bangalore, India.
- Country: India.
- Device: Any device that can access the Service, such as a smartphone, tablet, or computer.
- Personal Data: Any information that identifies or can be used to identify an individual.
- Service: The V2A App and related services.
- Service Provider: Any individual or entity processing data on behalf of the Company (e.g., hosting providers, analytics services).
- Usage Data: Data collected automatically, such as IP address, device details, or app usage patterns.
- You: The individual accessing the Service, or any company or legal entity they represent.
2. Information We Collect
Personal Data
We may collect the following information to provide and improve our services:
- Full name
- Email address
- Phone number
- Address (including city, state, postal code)
- Location data (if permitted)
- Contacts from your device (if permitted)
- Photos and media from your device (if permitted)
Usage Data
We may collect data such as:
- Device type, model, operating system
- IP address
- App usage patterns (pages visited, time spent)
- Unique device identifiers
- Diagnostic and performance data
Cookies and Similar Technologies
We may use cookies or similar technologies to improve your experience. You can manage cookie preferences in your device settings.
3. How We Use Your Information
We use your information for purposes such as:
- Providing and maintaining the Service
- Managing user accounts and authentication
- Processing transactions and facilitating marketplace features
- Contacting you for updates, security alerts, or customer support
- Sending promotional communications (with your consent)
- Conducting analytics and improving the Service
- Complying with legal obligations
4. Sharing Your Information
We may share your information in the following situations:
- With Service Providers (e.g., payment processors, hosting providers, analytics partners)
- With Affiliates (subject to this Privacy Policy)
- With Business Partners (to offer promotions or services relevant to the App)
- For Legal Reasons (to comply with laws, protect our rights, prevent fraud)
- During Business Transfers (in connection with a merger, acquisition, or sale)
- With Your Consent (for specific purposes you agree to)
5. Retention of Your Information
We retain your Personal Data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Usage Data is typically retained for shorter periods, unless needed for security or service improvements.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your Personal Data
- Withdraw your consent (where applicable)
- Object to certain data uses (e.g., marketing)
- Request data portability
You can manage most of your data by logging into your account settings. You may also contact us directly for assistance.
7. Security
We use reasonable security measures to protect your data, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Service is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe a minor has provided us with Personal Data, please contact us.
9. Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or via email, and the updated policy will be posted on this page. Please review it periodically.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us: